Effective Date: 05-05-2025
We’re excited to work with you. Below are the clear and simple terms for our marketing services—so you know exactly what’s included in your package and what may involve extra charges. Please take a moment to go through them.
We offer three monthly SMM packages tailored to your business needs:
Basic Package: 8 posts/week + 1 ad campaigns/week
Standard Package: 12 posts/week + 2 ad campaigns/week
Premium Package: 16 posts/week + 2 ad campaigns/week
Post Design Policy:
We provide post designs using a consistent template style across all posts (only content and vector changes).
Clients are allowed to request revisions on our designed posts (e.g., content, vectors, or minor template edits).
Custom post designs based on the client’s own ideas or outside our template style are considered extra work and charged separately.
Ad Campaign & Post Policy:
The number of ad campaigns per week depends on the package:
Basic: 1 campaign/week
Standard & Premium: 2 campaigns/week
Any additional ad campaigns outside the package will incur extra charges.
Ad campaigns are created using the uploaded organic posts.
If the client requires separately designed ad creatives (not from existing posts), extra charges will apply.
Viewing and replying to comments or queries on posts or ad is not included in any of these packages.
Each Social Media package includes content publishing on the listed platforms, but ad campaigns are only run on Facebook and Instagram. These campaigns cover all objectives except Sales campaigns, which are not included in these packages.
Whether it’s an ad campaign or organic content, our responsibility is to bring potential users to your contact platform (e.g., Messenger, WhatsApp, or lead form). Our task ends once the user lands on your contact point — the final conversion (sale or booking) depends on the user’s decision.
In organic social media (without running any ad campaigns), we do not commit to generating queries or sales. Our responsibility is to create and publish content, and provide you with performance stats such as post reach and page visits. All engagement beyond that is dependent on audience behavior.
Payment & Refund Policy:
All payments made for any service or package are non-refundable once paid.
Clients are encouraged to review the terms, scope, and deliverables before making a payment.
Our SEO packages are structured into three tiers based on the number of target keywords and scope of work:
What’s Not Included in Packages
Google My Business (GMB) optimization or setup is not included in these packages.
Custom web design, development, or redesign tasks (e.g., UI/UX improvements, adding new features) are not included and will be charged separately.
Any SEO tasks or tools outside the listed checklist will also be considered extra work and billed accordingly.
Client Collaboration
Timely access to your website, CMS, analytics, or server (if needed) is essential for effective implementation.
Delays in access or approvals may delay progress and reporting.
SEO Results Disclaimer
While we follow industry best practices, search engine rankings are influenced by many external factors beyond our control (e.g., algorithm updates, niche competition, domain age).
Therefore, we do not guarantee specific rankings but focus on steady growth and visibility improvements.
Payment & Refund Policy
All payments made for SEO packages or custom services are non-refundable after confirmation.
Clients are advised to review package contents and clarify any expectations before proceeding with payment.
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